Effective Date: 2024

At AKTSX LTD, we are committed to safeguarding the privacy and personal data of our users, clients, and partners. This Privacy Policy outlines the types of personal information we collect, how we process it, and the measures we take to ensure its security. This policy applies to all websites, services, and platforms operated by AKTSX LTD and its subsidiaries, including any future brands we manage.

1. Introduction

AKTSX LTD is a United Kingdom-based company that manages multiple e-commerce brands and provides online retail services. As part of our operations, we collect, use, store, and disclose certain personal information. This Privacy Policy is designed to comply with global privacy regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.

By using our services or providing personal information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect different types of personal data depending on your interaction with us, such as when you visit our websites, make a purchase, or engage with our customer service team. The types of information we collect include:

2.1 Personal Identification Information

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (collected through secure third-party payment processors)

2.2 Technical Information

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Cookies and tracking data

2.3 Usage Data

  • Information on how you interact with our website, such as the pages you visit, the time you spend on each page, and your shopping behavior.

2.4 Marketing and Communication Preferences

  • Information on whether you wish to receive marketing communications and your preferences for receiving promotional offers.

3. How We Use Your Information

AKTSX LTD collects and uses personal data for various purposes to improve your experience with our services. These purposes include:

  • Processing Orders: We use your personal information to fulfill product orders, process payments, and deliver items to your specified address.
  • Customer Service: To provide customer support, resolve issues, and handle inquiries.
  • Marketing and Personalization: To offer personalized recommendations, send marketing emails, and notify you about promotions or new products. We ensure that all marketing communications comply with your preferences.
  • Improving Website Functionality: We use technical data and cookies to analyze website traffic, improve site performance, and tailor the user experience.
  • Legal Compliance: To comply with applicable laws, including tax regulations, and respond to legal requests and investigations.

4. Cookies and Tracking Technologies

We use cookies, beacons, tags, and other tracking technologies to collect and store information when you visit our websites. These technologies help us understand how users interact with our websites, and they enable features such as shopping cart functionality and personalized content.

You can manage your cookie preferences in your browser settings, and you have the right to block certain types of cookies. However, disabling essential cookies may impact the functionality of our websites.

5. Sharing and Disclosing Information

AKTSX LTD does not sell personal information to third parties. However, we may share your data with trusted third parties for specific purposes, such as:

  • Payment Processors: We use secure third-party payment gateways to process transactions.
  • Logistics Providers: To ship and deliver your orders efficiently.
  • Marketing Partners: To assist with targeted marketing campaigns, analytics, and advertising (e.g., Google Analytics, Facebook Ads).
  • Legal and Compliance: If required by law, we may disclose personal information in response to lawful requests, such as subpoenas or legal investigations.

All third parties we work with must adhere to data protection regulations and use personal information solely for the services they provide on our behalf.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal or reporting requirements. Personal information used for marketing purposes will be retained until you opt out or request deletion.

7. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights under GDPR:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may correct any inaccurate or incomplete personal data.
  • Right to Erasure: You may request that we delete your personal data under certain conditions.
  • Right to Data Portability: You have the right to request a copy of your personal data in a commonly used format.
  • Right to Restriction: You may request that we restrict processing your personal data under certain conditions.
  • Right to Object: You may object to our processing of your personal data, particularly for direct marketing purposes.

To exercise any of these rights, please contact us at contact@aktsx.com. We will respond to your request within 30 days.

8. Your Rights Under CCPA

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request details of the personal information we have collected about you.
  • Right to Delete: You may request the deletion of your personal data, subject to certain exceptions.
  • Right to Opt-Out: You may opt out of the sale of your personal data (though AKTSX LTD does not sell personal information).
  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights under CCPA.

To exercise your rights under CCPA, please contact us at contact@aktsx.com.

9. Security Measures

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Data is encrypted in transit and at rest to ensure confidentiality.
  • Access Controls: Access to personal data is restricted to authorized personnel only.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our efforts to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

10. International Data Transfers

As a global company, AKTSX LTD may transfer your personal data to countries outside of your jurisdiction for processing. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses (SCCs) or reliance on Privacy Shield frameworks where applicable.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

12. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

  • Email: contact@aktsx.com
  • Phone: +44 7877 628415
  • Address: Orion House London Office 516, Bessemer Road, Welwyn Garden City, Hertfordshire, England, AL7 1HH